Coordinated Management of Meaning (CMM) Theory: Creating Shared Understanding Through Communication

Developed by communication scholars W. Barnett Pearce and Vernon Cronen, CMM theory emphasizes the "collaborative nature of communication in creating shared meaning." Coordinated Management of Meaning (CMM) is a communication theory that explores how individuals construct shared meaning through interaction.

COMMUNICATION

9/1/20242 min read

Coordinated Management of Meaning (CMM) Theory: Creating Shared Understanding through Communication
Coordinated Management of Meaning (CMM) Theory: Creating Shared Understanding through Communication

Coordinated Management of Meaning (CMM) Theory: Creating Shared Understanding through Communication.

Developed by communication scholars W. Barnett Pearce and Vernon Cronen, CMM theory emphasizes the "collaborative nature of communication in creating shared meaning." It departs from traditional views that see communication as simply transmitting information from a sender to a receiver. Coordinated Management of Meaning (CMM) is a communication theory that explores how individuals construct shared meaning through interaction. It posits that communication is a dynamic process where people co-create social realities by negotiating and interpreting messages.

Core Concepts:

  • Co-construction of Meaning:

Communication is seen as a dynamic process where participants jointly construct meaning through interaction. We negotiate and refine meaning as we exchange messages and interpretations.

  • Communication as a Constitutive Process:

CMM emphasizes that communication doesn't merely transmit information but actively shapes our understanding of the world. Language and interaction are used to create meaning and reality.

  • Management of Rules:

Communication involves implicit and explicit rules that guide how we create and interpret messages. These rules can be cultural, relational, or situational.

  • Hierarchy of Meanings:

People prioritize certain meanings over others in a conversation. This hierarchy shapes how messages are encoded, decoded, and interpreted. CMM suggests that meaning is structured in layers, from content level (literal meaning) to speech act level (intent), episodes (situational context), relationships, life scripts (personal narratives), and cultural patterns.

  • Charmed and Strange Loops:

These concepts refer to recurring patterns in communication that can be either reinforcing (charmed loops) or disruptive (strange loops). Recognizing these patterns can help to understand and manage communication challenges.

  • Logical Force and Practical Force:

Logical force refers to the sense of obligation or necessity to respond in a particular way, while practical force relates to the ability to act differently despite logical force. Understanding these forces helps to analyze communication choices.

  • Communication as a Performance:

Communication is viewed as an ongoing performance where participants adjust their messages based on feedback and the evolving context.

  • Understanding and Negotiation:

CMM emphasizes the need of understanding and negotiation in communication. Participants strive to understand each other's perspectives and negotiate meaning through various communication strategies like clarification, elaboration, and compromise.

The Process of Meaning Creation.

CMM proposes that meaning is co-created through a continuous process of:

* Selection: Individuals choose which aspects of their experiences to focus on and communicate.

* Organization: Selected experiences are structured into meaningful patterns.

* Interpretation: Meaning is assigned to the organized experiences.

* Response: Communication is influenced by the interpreted meaning.

* Implications for Communication: CMM offers valuable insights for improving communication:

* Mindfulness: Paying attention to the communication process and how meanings are constructed.

* Flexibility: CMM is flexible which means open to different interpretations and adapting communication approaches.

* Active Listening: Understanding the speaker's perspective and responding empathetically.

* Contextual Awareness: Considering the broader context of communication, including relationships and cultural factors.

Applications:

CMM theory provides useful tools for a variety of communication situations, including:

* Conflict Resolution: By focusing on understanding and negotiation, CMM can help resolve disagreements and foster productive communication.

* Intercultural Communication: It provides a framework for understanding how cultural differences can influence communication patterns and the importance of negotiating meaning across cultures.

* Relationship Building: CMM emphasizes the role of communication in creating and maintaining positive relationships by fostering shared understanding and mutual respect.

* Therapeutic Communication: Therapists can utilize CMM principles to create a safe space for clients to express themselves and collaboratively explore meanings.

By recognizing communication as a coordinated effort to create shared meaning, CMM theory offers valuable insights for improving communication effectiveness in various aspects of our lives.